Statewide Pest Control

Complete booking, service and scheduling
management system

www.statewidepestcontrol.com.au

The Client

 

Statewide Pest Control is a pest control company that is based in Shepparton in Northern Victoria and services the majority of Victoria country, metropolitan Melbourne and the southern riverina area of NSW.


Consisting of senior management, office staff and a team of fully licensed technicians, Statewide Pest Control provides pest control services to both commercial and domestic clients via onsite tracking and maintenance.

The Need

Unmanageable amount of information

Statewide Pest Control's ever growing number of clients and jobs, coupled with the increase in the number of on-site technicians, has resulted in a vast amount of information that is difficult to track and retain using off the shelf software.


Statewide Pest Control needed software customised for them that would reduce errors introduced though the double/triple handling of data, increase productivity via simplified management of clients, jobs and technicians along with providing their clients real-time reporting via their website.

The Solution

Mobile, Web and Desktop systems working together

GV Custom Software designed a solution for Statewide Pest Control comprises of three unique system that works together to provide an overall system matching their requirements.


  • Desktop System: The Windows Desktop system is the hub of the overall solution allowing the office staff to schedule jobs (once off and recurring), assign jobs to technicians, set up default costings and produce invoices. The ability to review and modify technicians' job data, along with various reports and direct export to MYOB, this system provides statewide the ability to oversee their entire operation easily.
  • Mobile Device System: Using ruggedised Android mobile devices, Statewide Pest Control's technicians can view their schedule for the day, record information about each job, and get the client to sign off on the job there and then. Once a job is completed by the technician, the data is transferred back to the head office automatically via the mobile network, to be reviewed by the office staff.
  • Website: A website was developed to allow Statewide Pest Control's clients to log in and view various reports on the jobs completed by technicians on their site.

The Benefit

Reduced Errors with Increased Productivity

With three separate systems working as one, our solution has reduced the possibility of errors with a one-time data entry, increased productivity through in-field data capture and easy-to-use 'diary' scheduler, while providing past, present and future snapshots of the business though accurate reporting.


GV Custom Software has provided a platform for which Statewide Pest Control can grow without being restricted by limited software.

Key Features

 

  • Ability for technicians to access/view schedule away from office via mobile device wirelessly
  • Infield capture of job data with automatic sync to Statewide Office wirelessly
  • Barcoding of locations to allow simple location identification
  • Manage accounts for all users, technicians and customers
  • Default setup of standard jobs with charge, duration, description etc
  • Scheduling/Rescheduling of both once off and recurring jobs
  • Easy to use 'diary' based interface allowing simple viewing of technicians, jobs and job status for the past, present and future
  • Automatic generation of invoices based off data captured in field, with direct export to MYOB functionality
  • Numerous reports providing information on unpaid invoices, un-completed jobs, trend reports, industry requirements and more
  • Customers of Statewide have the ability to log in and view reports on past and current jobs
  • Automatic syncing of data between systems providing 'real time' information

Support

Support Log In

GV Custom Software

2a/26 Burgess Road

Bayswater North

VIC 3153, Australia

(03) 9005 9145

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